Hugh Symons’ southern and northern office locations are Police Approved Secure Facilities (PASF) and are used to store hard copy customer data pre-digitisation or for longer term storage requirements (which may also include scan on demand services). We store customer data in paper formats and also microfiche, microfilm and physical media (ie DVD, disc).
A barcoded system is used to record and track the movement of all customer boxes received for digitisation and / or storage as part of our auditing processes. We are able to pinpoint the whereabouts of boxes to specific storage locations using an internal production system – this facilitates file or box retrieval requests and enables us to manage our storage capacity effectively and efficiently.
For more information on the secure storage options we can provide, please get in touch.
Where it is required, Hugh Symons provides a secure destruction service for the original hard copies of digitised data. Following a period during which customers undertake their own validation checks on output data, we will then request written authorisation to securely destroy original files and documents. Destruction will not take place until we have written customer approval to proceed.
Once approved for destruction, boxes containing the original paperwork are fed into industrial shredders in line with the requirements of BSEN 15713, the NHS and most Local Authorities. The shredded paper is baled and sent to UK mills for pulping and recycling, and a destruction certificate is provided to customers to close audit loops.