Hugh Symons has provided document conversion services to the NHS for more than 45 years, working with over 130 NHS Trusts. Initially we processed microfilm requirements and then, as technology evolved, document scanning services to specific departments through to Trust-wide scanning projects as part of wider digital transformation programmes.

We work with General Practices, CCGs, Acute NHS Trusts, Mental Health Trusts and Community NHS Trusts throughout the UK to help manage data more securely, efficiently and cost-effectively. Most of the time we provide a fully managed off-site secure scanning service to our NHS customers, but we have also set up on-site scanning where it has not been feasible to remove records for digitisation.

We have scanned over a billion images on high volume NHS Trust projects alone, and our knowledge and expertise in processing health records is built upon the vast experience of converting a wide range of document types from NHS organisations including:

Our scanning locations are Police Approved Secure Facilities (PASF) and DBS checking is carried out on all staff prior to a contract of employment being offered. A number of staff have also been vetted to Non Police Personnel Vetting (NPPV) Level 2 and Level 3.

Hugh Symons is fully GDPR compliant and has extensive measures and processes in place to ensure that all our premises, staff, operations and systems comply with all of the key relevant standards that our NHS customers require, including:

  • NHS Data Security and Protection Toolkit
  • BS 10008: Evidential Weight and Legal Admissibility of Electronic Information
  • ISO 27001: Information Security Management System
  • ISO 9001: Quality Management System
  • ISO 14001: Environmental Management System
  • Cyber Essentials Plus

To find out more about the information management services Hugh Symons provides to the NHS, please visit our dedicated website:

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Contact us

Southern Office
Alder Hills Park
16 Alder Hills
BH12 4AR

Tel: 01202 712470

Northern Office
Albion Mills Business Centre
Albion Road
BD10 9TQ

Tel: 01274 614444


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