Private Healthcare

Hugh Symons provides document scanning services to a number of private healthcare groups and hospitals. We scan a variety of documents for these organisations including Patient Records, Physiotherapy Records, Resident Files, Occupational Health Records, HR Files and Finance Files.

Collection schedules are flexible and are tailored to the needs of the hospitals – this includes ad hoc arrangements, agreed monthly or bi-monthly pick-ups or any other requirements. SLAs with each hospital provide specific turnaround times and data is delivered in the required format for each hospital or healthcare group.

Some of our private healthcare customers use Hugh Symons’ archive management software, which enables controlled access to scanned records and a user-friendly interface. Data can be viewed but not moved or amended to ensure the security and integrity of the scanned records at all times.

Hugh Symons’ scanning locations are Police Approved Secure Facilities (PASF) and DBS checking is carried out on all staff prior to a contract of employment being offered. A number of staff have also been vetted to Non Police Personnel Vetting (NPPV) Level 2 and Level 3.

We are fully GDPR compliant and have extensive measures and processes in place to ensure that our premises, staff, operations and systems comply with all of the key relevant standards that our private healthcare customers require, including:

  • NHS Data Security and Protection Toolkit
  • BS 10008: Evidential Weight and Legal Admissibility of Electronic Information
  • ISO 27001: Information Security Management System
  • ISO 9001: Quality Management System
  • ISO 14001: Environmental Management System
  • Cyber Essentials Plus