Housing Associations

Hugh Symons offers a secure document scanning service to Housing Associations throughout the UK and we digitise a variety of file types, including:

  • Tenancy Files
  • Maintenance Files
  • Leaseholder Files
  • Shared Ownership Files
  • Property and Estates Files
  • Asset Management Files
  • Invoices
  • Payment Support Files
  • HR Files
  • Sewage Plant Files

Our Digital Mailroom services is also used by Housing Associations so that their post can be redirected to Hugh Symons to be scanned, delivered electronically and distributed within the customer organisation whether staff are office based, working remotely or working from home.

Our scanning locations are Police Approved Secure Facilities (PASF) and DBS checking is carried out on all staff prior to a contract of employment being offered. A number of staff have also been vetted to Non Police Personnel Vetting (NPPV) Level 2 and Level 3.

We are fully GDPR compliant and have extensive measures and processes in place to ensure that all our premises, staff, operations and systems comply with all of the key relevant standards that our customers in Housing Associations require, including:

  • BS 10008: Evidential Weight and Legal Admissibility of Electronic Information
  • ISO 27001: Information Security Management System
  • ISO 9001: Quality Management System
  • ISO 14001: Environmental Management System
  • Cyber Essentials Plus
  • NHS Data Security and Protection Toolkit