Local Authorities

Hugh Symons has been providing information management services to Local Government for more than 45 years. We are involved with requirements for individual departments and Council wide projects as the contracted scanning supplier.

What we scan

We scan for 170+ Local Authorities and work with departments including:

Planning

Building Control

Environmental Services

Social Care

Human Resources

Revenues and Benefits

Legal

Licencing

Special Education Needs

Housing

Highways

Occupational Health

Estates

Land Management

Supporting all requirements

We scan hard copy files, microfiche, microfilm and offer data conversion services where files are stored on unsupported legacy systems or portable media. Our services are widely used to help Local Authorities to manage their information more efficiently, effectively and securely.

With great experience of working with third-party system providers, we can output data for all Electronic Document and Records Management (EDRM) systems used by our Local Authority customers.

Safeguarding client data

We take the security and confidentiality of our clients' data very seriously. That's why we operate from Police Approved Secure Facilities (PASF) and conduct DBS checks on all staff before offering employment. Additionally, a number of our staff have been vetted to Non Police Personnel Vetting (NPPV) Level 2 and Level 3. We are committed to upholding the highest standards in data protection and security.

Ensuring the security and confidentiality of our clients' data is of utmost importance to us. We are fully GDPR compliant and have extensive measures and processes in place to ensure compliance with relevant standards. For more information, please visit the ‘GDPR, Security & Confidentiality’ and ‘Standards & Accreditations’ pages in the 'About Us’ section of our website.

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